Kandyway Availability Guarantee

This Availability Guarantee applies to all Kandyway customers worldwide. It also satisfies the disclosure requirements of Québec’s Consumer Protection Act (Bill 29).

1. Replacement Parts

  • Replacement parts will be available for at least 5 years from the date of purchase.
  • Parts include charging cables, power adapters, straps, and other mask components.
  • All parts can be installed using commonly available tools without causing irreversible damage.

2. Repair Services

  • Authorized repair services will be available for a minimum of 5 years from purchase.
  • Customers may contact Kandyway Customer Care for repair instructions or service information.

3. Maintenance Information

  • Maintenance and care instructions are provided in the user manual and on our website.

4. Contact Us

Please contact us here if you require any support, parts or repairs. https://www.kandyway.com/pages/contact-us