Kandyway Availability Guarantee
This Availability Guarantee applies to all Kandyway customers worldwide. It also satisfies the disclosure requirements of Québec’s Consumer Protection Act (Bill 29).
1. Replacement Parts
- Replacement parts will be available for at least 5 years from the date of purchase.
- Parts include charging cables, power adapters, straps, and other mask components.
- All parts can be installed using commonly available tools without causing irreversible damage.
2. Repair Services
- Authorized repair services will be available for a minimum of 5 years from purchase.
- Customers may contact Kandyway Customer Care for repair instructions or service information.
3. Maintenance Information
- Maintenance and care instructions are provided in the user manual and on our website.
4. Contact Us
Please contact us here if you require any support, parts or repairs. https://www.kandyway.com/pages/contact-us